CREW RESOURCE MANAGEMENT TRAINING

 

According to the FAA, CRM is defined as, "The effective use of all available resources: human resources, hardware, and information. CRM training is one way of addressing the challenge of optimizing the human/machine interface and accompanying interpersonal activities. These activities include team building and maintenance, information transfer, problem solving, decisionmaking, maintaining situation awareness, and dealing with automated systems" (FAA Advisory Circular 120-51E).         The majority of accidents are not due to a malfunctioning aircraft or a lack of proficiency by the crew; rather, they are due to failures in human performance that center around judgment, decision making, leadership skills, disregard for standard operating procedures and regulatory violations. Crew Resource Management training addresses these as well as many other issues.     Our CRM courses are:   Designed for flight and cabin crews for all types of operations. Supported by research-driven data. Taught in a building-block fashion for the most efficient learning environment. Developed to meet and exceed the requirements of FAA A/C 120-51E. Offered on a scheduled basis at our location. Or, courses can also be conducted on request at customer locations worldwide (with limitations). The obvious advantage of having a course conducted at your location is the significant savings on time, airfare, lodging, meals, etc.   Courses Offered   CREW RESOURCE MANAGEMENT 3-DAY TRAIN-THE-TRAINER COURSE   COURSE NAME: Crew Resource Management Train-The-Trainer WHO SHOULD ATTEND? Company employees who will be responsible for developing and teaching CRM courses COURSE DURATION: 24.0 hrs. (3 days) TIME: Day 1--7:30am-5:00pm. All other days--8:00am-5:00pm (includes a one hour break for lunch) WHAT TO BRING: Laptop computer with Adobe Acrobat, WORD and PowerPoint WHAT TO WEAR: Casual LOCATION: Scroll down to view our scheduled courses. Course can also be conducted at customer location. FEE: Click here to request a quote for courses at your location or ours INCLUDED IN COURSE: -Our full 2-day Initial Human Factors Course -1 day of facilitator training -Option to purchase training software. This is a training software package that includes all training materials for a two day initial CRM course. We have done all the work for you! Course materials include hundreds of PowerPoint slides with complete notes, videos, exercises, handouts, training supplements and pre/post tests. Comes with complete lifetime support and no renewal fees! -Coursebook -Handouts -Certificate of Training COURSE TOPICS: General/Introduction to CRM Human Error Organizational Factors Physiological Factors Psychological/Cognitive Factors Communication Approach and Landing Accidents (ALA) and Controlled Flight Into Terrain (CFIT) Automation Runway Incursions Teamwork Checklists Standard Operating Procedures (SOP's) Briefings Facilitation Techniques and Adult Learning Principles Various Case Studies/Exercises  CREW RESOURCE MANAGEMENT 2-DAY INITIAL COURSE   COURSE NAME: Crew Resource Management Initial WHO SHOULD ATTEND? Pilots (including general aviation), flight attendants COURSE DURATION: 16.0 hrs. (2 days) TIME: Day 1--7:30am-5:00pm. Day 2--8:00am-5:00pm (includes a one hour break for lunch) WHAT TO BRING: N/A WHAT TO WEAR: Casual LOCATION: Scroll down to view our scheduled courses. Course can also be conducted at customer location FEE: Click here to request a quote for courses at your location or ours INCLUDED IN COURSE: -Coursebook -Handouts -Certificate of Training COURSE TOPICS: General/Introduction to CRM Human Error Organizational Factors Physiological Factors Psychological/Cognitive Factors Communication Approach and Landing Accidents (ALA) and Controlled Flight Into Terrain (CFIT) Automation Runway Incursions Teamwork Checklists Standard Operating Procedures (SOP's) Briefings Various Case Studies/Exercises

Attention U.S. Part 135 Operators: CRM training will become mandatory very shortly. View the NPRM Here