Crew Resource
Management Training
The Aviation Consulting
Group is a worldwide leading provider of aviation Crew Resource Management
(CRM) training. We offer CRM courses for airlines, charter, business
aviation, and rotary wing operators. Our CRM courses meet and exceed the
requirements of FAA AC 120-51E and can be tailored specifically to flightcrews or as an integrated course with both flight
and cabin crews.
According to the
FAA, CRM is defined as, "The effective use of all available resources: human
resources, hardware, and information. CRM training is one way of addressing
the challenge of optimizing the human/machine interface and accompanying
interpersonal activities. These activities include team building and
maintenance, information transfer, problem solving, decisionmaking,
maintaining situation awareness, and dealing with automated systems." The
majority of accidents are not due to a malfunctioning aircraft or a lack of
proficiency by the crew; rather, they are due to failures in human
performance that center around judgment, decision making, leadership skills,
teamwork, non-adherence to standard operating procedures, and regulatory
violations. CRM training addresses these as well as many other issues.
CRM training is
a
soft skills subject and the most effective delivery method is
face-to-face with a live facilitator. Our highly experienced facilitators
present timely, research-based topics, guide discussions, and
interject lots of anecdote (as well as some humor). A face-to-face class also
allows greater interaction between attendees through personal experiences,
large/small group exercises, activities, and case studies. Additionally, a live
facilitator can answer student questions in real time. These are just some of
the benefits of face-to-face training versus online or computer-based training.
ATTENTION PART 135 OPERATORS: CRM
training is now mandatory for your flightcrews!
Click here to see the new regulation
Then
contact us to see how we
can help you meet this new regulation!
