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The Aviation Consulting Group.

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Crew Resource Management Training

 

 

     The Aviation Consulting Group is a worldwide leading provider of aviation Crew Resource Management (CRM) training. We offer CRM courses for airlines, charter, business aviation, and rotary wing operators. Our CRM courses meet and exceed the requirements of FAA AC 120-51E and can be tailored specifically to flightcrews or as an integrated course with both flight and cabin crews.

 

     According to the FAA, CRM is defined as, "The effective use of all available resources: human resources, hardware, and information. CRM training is one way of addressing the challenge of optimizing the human/machine interface and accompanying interpersonal activities. These activities include team building and maintenance, information transfer, problem solving, decisionmaking, maintaining situation awareness, and dealing with automated systems." The majority of accidents are not due to a malfunctioning aircraft or a lack of proficiency by the crew; rather, they are due to failures in human performance that center around judgment, decision making, leadership skills, teamwork, non-adherence to standard operating procedures, and regulatory violations. CRM training addresses these as well as many other issues.  

 

     CRM training is a soft skills subject and the most effective delivery method is face-to-face with a live facilitator. Our highly experienced facilitators present timely, research-based topics, guide discussions, and interject lots of anecdote (as well as some humor). A face-to-face class also allows greater interaction between attendees through personal experiences, large/small group exercises, activities, and case studies. Additionally, a live facilitator can answer student questions in real time. These are just some of the benefits of face-to-face training versus online or computer-based training.

 

ATTENTION PART 135 OPERATORS: CRM training is now mandatory for your flightcrews!

Click here to see the new regulation

Then contact us to see how we can help you meet this new regulation!

 

 

Related Reading

        

A Few of Our Clients

    

         

CRM Courses Offered

   

Crew Resource Management Train-The-Trainer (5 days)

 

COURSE NAME: Crew Resource Management Train-The-Trainer

 

WHO SHOULD ATTEND? Company employees who will be responsible for developing and teaching CRM courses

 

COURSE DURATION: 40.0 hrs. (5 days)

 

TIME: 8:00am-5:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, PowerPoint, and Excel

 

WHAT TO WEAR: Business casual

 

LOCATION/DATE: Click here for scheduling options

 

INCLUDED IN COURSE:

Our full 2-day Initial CRM Course

3 days of facilitator training

Coursebook

Handouts

Certificate of Training

Optional training software package (comes with complete lifetime support and no renewal fees!)

        This is a training software package that includes all training materials for a two day initial CRM course.

        All the work has been done for you!

        Course materials include:

                Hundreds of PowerPoint slides

                Extensive notes

                Videos

                Exercises

                Handouts

                Training supplements

                Test

 

COURSE TOPICS:

General/Introduction to CRM

Human Error

Organizational Factors

Physiological Factors

Psychological/Cognitive Factors

Communication

Approach and Landing Accidents (ALA) and Controlled Flight Into Terrain (CFIT)

Automation

Runway Incursions

Teamwork

Checklists

Standard Operating Procedures (SOP's)

Briefings

Facilitation Techniques and Adult Learning Principles

Various Case Studies/Exercises 

 

Crew Resource Management Initial (2 days)

 

COURSE NAME: Crew Resource Management Initial

 

WHO SHOULD ATTEND? Pilots, flight attendants

 

COURSE DURATION: 16.0 hrs. (2 days)

 

TIME: 8:00am-5:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: N/A

 

WHAT TO WEAR: Business casual

 

LOCATION/DATE: Click here for scheduling options

 

INCLUDED IN COURSE:

Coursebook

Handouts

Certificate of Training

 

COURSE TOPICS:

General/Introduction to CRM

Human Error

Organizational Factors

Physiological Factors

Psychological/Cognitive Factors

Communication

Approach and Landing Accidents (ALA) and Controlled Flight Into Terrain (CFIT)

Automation

Runway Incursions

Teamwork

Checklists

Standard Operating Procedures (SOP's)

Briefings

Various Case Studies/Exercises 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Crew Resource Management

Recurrent (1 day)

 

COURSE NAME: Crew Resource Management Recurrent

 

WHO SHOULD ATTEND? Pilots, flight attendants

 

COURSE DURATION: 8.0 hrs. (1 day)

 

TIME: 8:00am-5:00pm (includes a one hour break for lunch)

 

WHAT TO BRING: N/A

 

WHAT TO WEAR: Business casual

 

LOCATION/DATE: Click here for scheduling options

 

INCLUDED IN COURSE:

Coursebook

Handouts

Certificate of Training

 

COURSE TOPICS:  

Threat and Error Management

Flight Planning/Briefings

Checklists

Sterile Cockpit

Distractions and Interruptions

Fatigue

Communication and Teamwork

Automation

Professionalism and the Sterile Cockpit Revisited

Vigilance

Approach and Landing Accidents (ALA) and Controlled Flight Into Terrain (CFIT

To Land or not to Land?

Runway Incursions

Various Case Studies/Exercises

Open Discussion

 

 

 

 

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