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According to the FAA, CRM is defined as, "The
effective use of all available resources: human resources, hardware, and
information. CRM training is one way of addressing the challenge of optimizing
the human/machine interface and accompanying interpersonal activities. These
activities include team building and maintenance, information transfer, problem
solving, decisionmaking, maintaining situation awareness, and dealing with
automated systems" (FAA Advisory Circular 120-51E).
The majority of accidents are not due to a
malfunctioning aircraft or a lack of proficiency by the crew; rather, they
are due to failures in human performance that center around judgment,
decision making, leadership skills, disregard for standard operating
procedures and regulatory violations. Crew Resource Management training
addresses these as well as many other issues.
Our CRM courses are:
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Designed for flight and cabin crews for all
types of operations.
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Supported by research-driven data.
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Taught in a building-block fashion for the most
efficient learning environment.
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Developed to meet and exceed the requirements of
FAA A/C 120-51E.
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Offered on request at our location or yours. Tell us
when and where you'd like the training and we'll make it work!
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CREW RESOURCE
MANAGEMENT
3-DAY TRAIN-THE-TRAINER COURSE
COURSE NAME:
Crew Resource Management Train-The-Trainer
WHO SHOULD ATTEND?
Company employees who will be responsible for developing and teaching CRM courses
COURSE DURATION:
24.0 hrs. (3 days)
TIME:
Day 1--7:30am-5:00pm. All other days--8:00am-5:00pm (includes a one hour
break for lunch)
WHAT TO BRING:
Laptop computer with Adobe Acrobat, WORD and PowerPoint
WHAT TO WEAR:
Casual
SCHEDULE:
On request at our location in Myrtle Beach, SC or on request at customer
locations worldwide!
FEE:
Click here to request a quote
INCLUDED IN COURSE:
-Our full 2-day Initial CRM Course
-1
day of facilitator training
-Training for up to 3 of your facilitators
-Training software
package. This is a
training software package that includes
all training materials for a two day initial CRM course. We have done all
the work for you! Course materials include hundreds of PowerPoint slides with
complete notes, videos, exercises, handouts, training supplements and pre/post
tests. Comes with complete lifetime support and no renewal fees!
-Coursebook
-Handouts
-Certificate of
Training
COURSE TOPICS:
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General/Introduction to CRM
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Human Error
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Organizational Factors
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Physiological Factors
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Psychological/Cognitive Factors
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Communication
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Approach and Landing Accidents (ALA) and Controlled Flight Into
Terrain (CFIT)
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Automation
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Runway Incursions
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Teamwork
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Checklists
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Standard Operating Procedures (SOP's)
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Briefings
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Facilitation Techniques and Adult Learning Principles
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Various Case Studies/Exercises
CREW RESOURCE MANAGEMENT 2-DAY INITIAL COURSE
COURSE NAME:
Crew Resource Management Initial
WHO SHOULD ATTEND?
Pilots (including general aviation), flight attendants
COURSE DURATION:
16.0 hrs. (2 days)
TIME:
Day 1--7:30am-5:00pm. Day 2--8:00am-5:00pm (includes a one hour break for lunch)
WHAT TO BRING:
N/A
WHAT TO WEAR:
Casual
SCHEDULE:
On request at our location in Myrtle Beach, SC or on request at customer
locations worldwide!
FEE:
Click here to request a quote
INCLUDED IN COURSE:
-Coursebook
-Handouts
-Certificate of
Training
COURSE TOPICS:
·
General/Introduction to CRM
·
Human Error
·
Organizational Factors
·
Physiological Factors
·
Psychological/Cognitive Factors
·
Communication
·
Approach and Landing Accidents (ALA) and Controlled Flight Into
Terrain (CFIT)
·
Automation
·
Runway Incursions
·
Teamwork
·
Checklists
·
Standard Operating Procedures (SOP's)
·
Briefings
·
Various Case Studies/Exercises
CREW RESOURCE MANAGEMENT 1-DAY RECURRENT COURSE
COURSE NAME:
Crew Resource Management Recurrent
WHO SHOULD ATTEND?
Pilots (including general aviation), flight attendants
COURSE DURATION: 8.0 hrs. (1
day)
TIME: Day
8:00am-5:00pm (includes a one hour break for lunch)
WHAT TO BRING:
N/A
WHAT TO WEAR: Casual
SCHEDULE:
On request at our location in Myrtle Beach, SC or on request at customer
locations worldwide!
FEE:
Click here to request a quote
INCLUDED IN COURSE:
-Coursebook
-Handouts
-Certificate of
Training
COURSE TOPICS:
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Threat and Error Management
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Flight Planning/Briefings
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Checklists
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Sterile Cockpit
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Distractions and Interruptions
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Fatigue
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Communication and Teamwork
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Automation
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Professionalism and the Sterile
Cockpit Revisited
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Vigilance
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Approach and Landing Accidents (ALA)
and Controlled Flight Into Terrain (CFIT)
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To Land or not to Land?
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Runway Incursions
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Various Case Studies/Exercises
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Open Discussion |
