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Human Factors Training
Maintenance and Ramp/Airside Operations
Consulting Group is a worldwide leading provider of aviation Human Factors (HF) training.
We offer HF courses for aircraft maintenance as well as ramp/airside
operations. Our HF courses have been approved by regulators and CAA's
worldwide (including FAA, Transport Canada, and EASA) and are also
approved for FAA I/A renewals and the FAA AMT Awards
Flight Safety Foundation (Lacagnina, 2007) estimates that the airline industry
worldwide is losing $5 billion a year in direct and indirect costs associated
with aircraft damage on the ramp. It is further estimated that 243,000 people
are injured on the ramp every year.
The majority of these financial losses and on-the-job injuries are due to
human factors (HF) issues and almost all of them are preventable!
When it comes to HF
soft skills subject, the most effective delivery method is
face-to-face with a live facilitator. Our highly experienced facilitators
present timely, research-based topics, guide discussions, and
interject lots of anecdote (as well as some humor). A face-to-face class also
allows greater interaction between attendees through personal experiences,
large/small group exercises, activities, and case studies. Additionally, a live
facilitator can answer student questions in real time. These are just some of
the benefits of face-to-face training versus online or computer-based training.
TACG delivers cost-effective, schedule-friendly HF courses to organizations ranging
from small, family-owned turbine repair facilities all the way up to some of
the largest aviation companies in the world. In fact, we can help your large
organization develop its own self-sustaining HF program like we've done with
Cessna Aircraft (see case study below).
In the spring of 2006, Cessna Aircraft contacted TACG to
explore the possibility of implementing a human factors
training program for all of its facilities (2300+ employees).
After a formal presentation/interview, Cessna chose TACG, on a
6 month contractual basis, to develop and implement its human
factors training program. TACG president Dr. Bob Baron
developed the program on a highly collaborative basis with
high-level Cessna training personnel. The human factors
program included development of customized training media,
train-the-trainer courses and assessment methods. Dr. Baron
received excellent feedback on this major project and Cessna
Aircraft has been cited in the media as having a “world class”
human factors training program for its employees (cited in
Aviation Maintenance Magazine, January 2009).
A Few of
HF Courses Offered
Human Factors Train-The-Trainer for Aircraft Maintenance (5 days)
Train-The-Trainer for Maintenance
WHO SHOULD ATTEND?
Company employees who
will be responsible for developing and teaching human factors courses
40.0 hrs. (5 days)
(includes a one hour break for lunch)
WHAT TO BRING:
Laptop computer with
Adobe Acrobat, Word, PowerPoint, and Excel