The Aviation Consulting Group

 

 

Line Operations Safety Audit

 

Human Factors

 

Safety Management Systems

Crew Resource Management

Threat and Error Management

Train-The-Trainer

Evidence-Based Training

Fatigue Countermeasures

Airport/Ramp Safety

 

Helicopter Safety

 

Safety Surveys

Papers And Presentations

About TACG

Contact

Home

The Aviation Consulting Group

Copyright 2016©

The Aviation Consulting Group.

All rights reserved.

free hit counters

 

Human Factors Training

 

 

Quick Jump

Why Human Factors Training?

Live Training vs. Online or CBT

HF for Maintenance Operations

HF for Ramp Operations

Customizable Courses for Aviation

HF Program Implementation

HF Courses Offered

 

     Human Factors (HF) training has proven to be an effective countermeasure against human error in the workplace. The Aviation Consulting Group's HF courses create an in-depth understanding and awareness of the factors that contribute to human error; errors that lead to accidents and incidents that cost billions of dollars' worth of damage and loss of life each year. Most, if not all, of these accidents are preventable! HF training is a highly cost-effective tool that can help minimize human error and reduce accidents and incidents in the workplace.

 

     TACG is a worldwide leading provider of aviation HF training. We have been providing HF training to aviation operators on a worldwide basis since 2000. Our HF courses are cost-effective, flexible, and practical (we minimize theory and maximize real-world experiences, examples, and case studies).

 

Live Training Is More Effective Than Online Or CBT

 

     When it comes to HF training...a soft skills subject...the most effective delivery method is face-to-face with a live facilitator. Our highly experienced facilitators present timely, research-based topics, guide discussions, and interject lots of anecdote (as well as some humor). A face-to-face class also allows greater interaction between attendees through personal experiences, large/small group exercises, activities, and case studies. Additionally, a live facilitator can answer student questions in real time. These are just some of the benefits of face-to-face training versus online or computer-based training.

 

 

 

HF For Maintenance Operations

 

    

 

     Our HF(M) courses are specifically targeted to aircraft maintenance activities. The courses have been approved by regulators and CAA's worldwide (including FAA, Transport Canada, and EASA). We work with manufacturers, airlines, MRO's, FBO's, and more. Scroll down to see our available HF courses for maintenance operations. You may also be interested in our LOSA for Maintenance Operations course.

 

HF For Ramp Operations

 

    

 

     The Flight Safety Foundation (Lacagnina, 2007) estimates that the airline industry worldwide is losing $5 billion a year in direct and indirect costs associated with aircraft damage on the ramp. It is further estimated that 243,000 people are injured on the ramp every year. The majority of these financial losses, and on-the-job injuries, are due to human factors (HF) issues, and almost all of them are preventable!

    

     Our HF(R) courses are specifically targeted to airside (and even landside) activities. We work with airports, contractors, caterers, cleaners, or any company that conducts work in the ramp environment. Scroll down to see our available HF courses for ramp operations. You may also be interested in our LOSA for Ramp Operations course.

 

Customizable Courses For Aviation

 

     TACG offers the most flexible HF course in the aviation industry. We can modify and customize courses (i.e., content and time) to meet client needs and requirements.

 

Need a customized HF course for an FBO? We can do that!

How about a customized HF course specifically for upper management? No problem!

Or, perhaps you are a manufacturer and would like a course that specifically addresses HF in the manufacturing/production process. We can do that too!   

 

     For additional information on customizable courses, please contact us by clicking here

 

Need A Self-Sustaining HF Program For Your Organization? 

    

     TACG can help your organization develop its own self-sustaining HF program! We've done it for Cessna Aircraft (see case study below) and we can do it for you! We provide HF implementation and consultation to large and small organizations on a worldwide basis.

 

 

Case Study

 

     In the spring of 2006, Cessna Aircraft contacted TACG to explore the possibility of implementing a human factors training program for all of its facilities (2300+ employees). After a formal presentation/interview, Cessna chose TACG, on a 6 month contractual basis, to develop and implement its human factors training program. TACG president Dr. Bob Baron developed the program on a highly collaborative basis with high-level Cessna training personnel. The human factors program included development of customized training media, train-the-trainer courses and assessment methods. Dr. Baron received excellent feedback on this major project and Cessna Aircraft has been cited in the media as having a “world class” human factors training program for its employees (cited in Aviation Maintenance Magazine, January 2009).

 

Human Factors Courses Offered

Quick Jump

HF courses for aircraft maintenance

HF Train-The-Trainer for Aircraft Maintenance

HF Initial for Aircraft Maintenance

HF Recurrent for Aircraft Maintenance

Human Factors Workshop for Upper/Middle Management

 

HF courses for ramp operations

HF Train-The-Trainer for Ramp Operations

HF Initial for Ramp Operations

 

Title

Human Factors Train-The-Trainer for Aircraft Maintenance

Who Should Attend

Company employees who will be responsible for developing and teaching human factors courses

 Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

 Duration

40.0 hrs. (5 days)

Time

8:00am-5:00pm daily (includes a one hour break for lunch)

What to Bring

 Laptop computer with Adobe Acrobat, Word, PowerPoint, and Excel

Included

bullet

Our full 2-day Initial Human Factors Course

bullet

3 days of facilitator training

bullet

Coursebook

bullet

Handouts

bullet

Certificate of Training

Topics

bullet

General/Introduction to Human Factors

bullet

Human Error

bullet

The Dirty Dozen

bullet

Safety Culture/Organizational Factors

bullet

Human Performance and Limitations

bullet

Communication

bullet

Teamwork

bullet

Procedures, Information, Tools, and Practices

bullet

The Environment

bullet

Professionalism and Integrity

bullet

Summary of Major Maintenance Errors

bullet

Facilitation Techniques and Adult Learning Principles

bullet

Various Case Studies/Exercises 

 

Title

Human Factors Initial for Aircraft Maintenance

Who Should Attend

Maintenance technicians, managers, and supervisors

 Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

 Duration

16.0 hrs. (2 days)

Time

8:00am-5:00pm daily (includes a one hour break for lunch)

What to Bring

N/A

Included

bullet

Coursebook

bullet

Handouts

bullet

Certificate of Training

Topics

bullet

General/Introduction to Human Factors

bullet

Human Error

bullet

The Dirty Dozen

bullet

Safety Culture/Organizational Factors

bullet

Human Performance and Limitations

bullet

Communication

bullet

Teamwork

bullet

Procedures, Information, Tools, and Practices

bullet

The Environment

bullet

Professionalism and Integrity

bullet

Summary of Major Maintenance Errors

bullet

Various Case Studies/Exercises 

 

Title

Human Factors Recurrent for Aircraft Maintenance

Who Should Attend

Maintenance technicians, managers, and supervisors

 Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

 Duration

8.0 hrs. (1 day)

Time

8:00am-5:00pm (includes a one hour break for lunch)

What to Bring

N/A

Included

bullet

Coursebook

bullet

Handouts

bullet

Certificate of Training

Topics

bullet

Dirty Dozen / SHELL / Swiss Cheese Model Review

bullet

Errors in the Workplace

bullet

Failure to Follow Procedures

bullet

Complacency

bullet

Fatigue

bullet

Shift Turnovers

bullet

Course Takeaways

bullet

Various Case Studies/Exercises 

 

Title

Human Factors Workshop for Upper/Middle Management

Who Should Attend

 Upper and Middle Managers

Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

Duration

 8.0 hrs. (1 day)

Time

8:00am-5:00pm (includes a one hour break for lunch)

What to Bring

N/A

Included

bullet

Coursebook

bullet

Handouts

bullet

Certificate of Training

Topics

May be modified/revised at facilitator discretion

bullet

Organizational Culture

bullet

Safety Culture and Safety Climate

bullet

Human Error in the Workplace

bullet

Safety Risk Management

bullet

Safety ROI

bullet

Various Case Studies/Exercises 

web analytics

 

 [Line Operations Safety Audit]  [Human Factors]  [Safety Management Systems]

[Crew Resource Management]  [Threat and Error Management]  [Train-The-Trainer] 

 [Evidence-Based Training]  [Fatigue Countermeasures]  [Airport/Ramp Safety]

   [Helicopter Safety]  [Safety Surveys]  [Home]