The Aviation Consulting Group is a worldwide leading provider of aviation
Human Factors training. TACG has been providing HF training to aviation
operators on a worldwide basis since 2000. Our
HF courses are cost-effective, flexible, and practical (we minimize
theory and maximize real-world experiences, examples, and case studies).
training has proven to be an effective countermeasure against human error in
the workplace. Our HF courses create an in-depth understanding and
awareness of the factors that contribute to human error; errors that lead to
accidents that cost billions of dollars worth of damage and equipment loss
each year, as well as loss of life. Most, if not all, of these accidents
are preventable! HF training is a highly cost-effective tool that can help
minimize human error and reduce accidents and incidents in the workplace.
The multidisciplinary field of human
factors is devoted to optimizing human performance and reducing human
error. It incorporates the methods and principles of the behavioral and
social sciences, engineering, and physiology. It is the applied science
that studies people working together in concert with machines. It embraces
variables that influence individual performance and variables that
influence team or crew performance. It is recognized that inadequate
system design or inadequate operator training can contribute to individual
human error that leads to system performance degradation. Further, it is
recognized that inadequate design and management of crew tasks can
contribute to group errors that lead to system performance degradation
(FAA, AC 120-51E).
Live Training Is More Effective Than Online Or CBT
When it comes
to HF training...asoft skills
subject...the most effective delivery method is face-to-face with a live
facilitator. Our highly experienced facilitators present timely,
research-based topics, guide discussions, and interject lots of anecdote
(as well as some humor). A face-to-face class also allows greater
interaction between attendees through personal experiences, large/small
group exercises, activities, and case studies. Additionally, a live
facilitator can answer student questions in real time. These are just some
of the benefits of face-to-face training versus online or computer-based
HF For Maintenance Operations
HF(M) courses are specifically targeted to aircraft maintenance activities.
The courses have been approved by regulators and CAA's worldwide (including
FAA, Transport Canada, and EASA) and are alsoapproved
for FAA I/A renewals and the FAA AMT Awards Program. We work with
manufacturers, airlines, MRO's, FBO's, and more.
HF For Ramp Operations
Flight Safety Foundation (Lacagnina, 2007) estimates that the airline
industry worldwide is losing $5 billion a year in direct and indirect costs
associated with aircraft damage on the ramp. It is further estimated that
243,000 people are injured on the ramp every year.The
majority of these financial losses, and on-the-job injuries, are due to
human factors (HF) issues, and almost all of them are preventable!
courses are specifically targeted to airside (and even landside) activities.
We work with airports, contractors, caterers, cleaners, or any company that
conducts work in the ramp environment.
Customizable Courses For
TACG offers the most flexible HF course in the aviation industry. We can
modify and customize courses (i.e., content and time) to meet client
needs and requirements.
Need a customized HF course for an FBO? We can do that!
How about a customized HF course specifically for upper management? No
Or, perhaps you are a manufacturer and would like a course that specifically
addresses HF in the manufacturing/production process. We can do that too!
For additional information on
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In addition to the aviation industry, TACG also offers HF courses and
consulting to other high-risk industries. Based on the proven
error-reduction strategies used for decades in the aviation industry, our
courses are easily transferable to other high-risk, high-consequence
businesses. And, as always, we customize your course to fit your specific
industry, utilizing practical case studies and less theory. Some of the
industries that we can provide HF training for include:
For additional information on
Human Factors training for other industries,
please contact us by
Need A Self-Sustaining HF
Program At Your Organization?
TACG can help your organization develop its own self-sustaining HF
program! We've done it for Cessna Aircraft (see case study below) and we can
do it for you! We provide HF implementation and consultation to large and
small organizations on a worldwide basis.
the spring of 2006, Cessna Aircraft contacted TACG to explore the
possibility of implementing a human factors training program for all of its
facilities (2300+ employees). After a formal presentation/interview, Cessna
chose TACG, on a 6 month contractual basis, to develop and implement its
human factors training program. TACG president Dr. Bob Baron developed the
program on a highly collaborative basis with high-level Cessna training
personnel. The human factors program included development of customized
training media, train-the-trainer courses and assessment methods. Dr. Baron
received excellent feedback on this major project and Cessna Aircraft has
been cited in the media as having a “world class” human factors training
program for its employees (cited in Aviation Maintenance Magazine, January