Human Factors (HF) training has proven to be an effective countermeasure
against human error in the workplace. The Aviation Consulting Group's HF courses create an in-depth understanding and
awareness of the factors that contribute to human error; errors that lead to
accidents and incidents that cost billions of dollars' worth of damage and loss of life
each year. Most, if not all, of these accidents
are preventable! HF training is a highly cost-effective tool that can help
minimize human error and reduce accidents and incidents in the workplace.
TACG is a worldwide leading provider of aviation HF training. We
have been providing HF training to aviation
operators on a worldwide basis since 2000. Our
HF courses are cost-effective, flexible, and practical (we minimize
theory and maximize real-world experiences, examples, and case studies).
What is Human Factors?
The multidisciplinary field of
human factors is devoted to optimizing human performance and reducing
human error. It incorporates the methods and principles of the behavioral
and social sciences, engineering, and physiology. It is the applied
science that studies people working together in concert with machines. It
embraces variables that influence individual performance and variables
that influence team or crew performance. It is recognized that inadequate
system design or inadequate operator training can contribute to individual
human error that leads to system performance degradation. Further, it is
recognized that inadequate design and management of crew tasks can
contribute to group errors that lead to system performance degradation.
When it comes
to HF training...asoft skills
subject...the most effective delivery method is face-to-face with a live
facilitator. Our highly experienced facilitators present timely,
research-based topics, guide discussions, and interject lots of anecdote
(as well as some humor). A face-to-face class also allows greater
interaction between attendees through personal experiences, large/small
group exercises, activities, and case studies. Additionally, a live
facilitator can answer student questions in real time. These are just some
of the benefits of face-to-face training versus online or computer-based
Our HF(M) courses are specifically targeted to aircraft maintenance
activities. Our courses have been approved by regulators and CAA's worldwide
(including FAA, Transport Canada, and EASA). We work with
manufacturers, airlines, MRO's, FBO's, and more. Scroll down to see our
available HF courses for maintenance operations. You may also be interested
in our LOSA for Maintenance Operations course.
Each year, the number of flight operations--and corresponding passenger
enplanements--dramatically increases. This has resulted in, among other
things, increased operational pressure and much more tightly packed aircraft
cabins, which in turn has resulted in a significant increase in cabin and
passenger events. Accordingly, there is now the need to deploy
additional countermeasures to ensure the highest level of cabin safety on a
worldwide basis. HF training is an ideal tool for this purpose.
to Crew Resource
Management (CRM)--where an airline typically conducts integrated
training with cabin and flight crews--our HF(C) courses focus specifically
on the cabin. However, HF training is not meant to replace integrated CRM;
rather, HF training is used to augment your current CRM training. We work
with large and small airlines, domestic and international. Scroll down to
see our available HF courses for cabin operations. You may also be
interested in our
LOSA for Cabin Operations
Flight Safety Foundation (Lacagnina, 2007) estimates that the airline
industry worldwide is losing $5 billion a year in direct and indirect costs
associated with aircraft damage on the ramp. It is further estimated that
243,000 people are injured on the ramp every year.The
majority of these financial losses, and on-the-job injuries, are due to
human factors issues, and almost all of them are preventable!
courses are specifically targeted to airside (and even landside) activities.
We work with airports, contractors, caterers, cleaners, or any company that
conducts work in the ramp environment. Scroll down to see our available HF
courses for ramp operations. You may also be interested in our
LOSA for Ramp Operations course.
TACG can help your organization develop its own self-sustaining HF
program! We've done it for Cessna Aircraft (see case study below) and we can
do it for you! We provide HF implementation and consultation to large and
small organizations on a worldwide basis.
the spring of 2006, Cessna Aircraft contacted TACG to explore the
possibility of implementing a human factors training program for all of its
facilities (2300+ employees). After a formal presentation/interview, Cessna
chose TACG, on a 6 month contractual basis, to develop and implement its
human factors training program. TACG president Dr. Bob Baron developed the
program on a highly collaborative basis with high-level Cessna training
personnel. The human factors program included development of customized
training media, train-the-trainer courses and assessment methods. Dr. Baron
received excellent feedback on this major project and Cessna Aircraft has
been cited in the media as having a “world class” human factors training
program for its employees (cited in Aviation Maintenance Magazine, January