The Aviation Consulting Group

 

 

Line Operations Safety Audit

 

Human Factors

 

Safety Management Systems

Crew Resource Management

Threat and Error Management

Train-The-Trainer

Evidence-Based Training

Fatigue Countermeasures

Airport/Ramp Safety

 

Helicopter Safety

 

Safety Surveys

Papers And Presentations

About TACG

Contact

Home

The Aviation Consulting Group

Copyright 2016

The Aviation Consulting Group.

All rights reserved.

free hit counters

 

Line Operations Safety Audit Training

 

All airlines that are, or are intending to be, listed in the IOSA Registry should have a LOSA program in place!

 

A LOSA Program May Reduce Your Insurance Premiums!

 

LOSA For Flight Operations (fixed-wing)

LOSA For Flight Operations (helicopter)

LOSA For Cabin Operations

 

LOSA For Maintenance Operations

LOSA For Ramp Operations

 

Quick Jump

 

General Concepts of LOSA  

Evidence-Based CRM Course Development

LOSA Implementation Package  

Safety Survey Development

Free LOSA Overview Seminar

SMS LOSA Integration

Threat and Error Management Training

LOSA Courses Offered

 

General Concepts of LOSA

 

     A Line Operations Safety Audit (LOSA) is a formal process that requires expert and highly trained observers to observe operations in real-time and to collect safety-related data on environmental conditions, operational complexity, and human performance.

 

bullet

LOSA focuses on normal (natural) operations

 

bullet

LOSA is confidential and non-punitive

 

bullet

LOSA is predictive (when you are being predictive you are being very proactive!)

 

bullet

LOSA incorporates the principles of Threat and Error Management (TEM). TEM enables organizations to manage threats and errors so that those threats and errors do not turn into accidents and incidents in the future

 

bullet

LOSA is complementary to other reactive/proactive/predictive safety data collection programs such as Flight Operations Quality Assurance (FOQA; also known as Flight Data Monitoring [FDM]), Maintenance Operations Quality Assurance (MOQA), Maintenance Error Decision Aid (MEDA), Ramp Error Decision Aid (REDA), and Aviation Safety Action Program (ASAP)

 

bullet

LOSA is viewed very favorably by insurance companies and most offer reductions in insurance premiums for organizations that have a LOSA program in place

 

bullet

LOSA is highly recommended by IATA for airlines that intend to be listed in the IOSA Registry. The IATA Operational Safety Audit (IOSA) is the benchmark for global safety management in airlines

 

bullet

LOSA is an important element of your Safety Management System

 

You may also be interested in our Human Factors and CRM courses

LOSA Implementation Package

 

     Our robust LOSA courses are designed to enable operators to implement a LOSA completely on their own. However, many operators choose our full LOSA Implementation Package. Our LOSA package includes:

 

bullet

Continuous access to the TACG LOSA team

bullet

Preliminary assistance

bullet

LOSA training

bullet

LOSA software

bullet

Observer calibration check/tweak

bullet

Data cleaning and integrity check assistance

bullet

Data analysis and report writing

bullet

Presentation of findings and delivery of final report to the Steering Committee

bullet

Line Operations Safety Audit Data Exchange (LOSADE)

 

For additional information on our LOSA Implementation Package please click here

 LOSA-Related Capabilities and Services

 

 

Free LOSA Overview Seminar

 

Need more information on LOSA before making your decision? No problem! We offer a free LOSA Overview Seminar, on request, at your location, so that your management team can see, in a face-to-face setting, exactly how the LOSA process works. And rest assured that all of your LOSA questions will be answered in real-time by our seminar facilitator! Click here for more information on our seminars.

 

 

 

Threat and Error Management

 

Need to develop, or update, your organization's defenses against human error? TACG offers Threat and Error Management (TEM) training and program development. TEM works In conjunction with other programs such as Crew Resource Management (CRM), Line Operations Safety Audit (LOSA), Human  Factors, and Safety Management Systems (SMS) to help immunize your company from potential accidents and incidents. For additional information click here.

 

 

 

 

Evidence-Based Training

 

We can provide evidence-based CRM course development and/or training based on your LOSA results. Too many airlines rehash the same old case studies year after year. Evidence-based CRM training, however, is much more beneficial in that it utilizes training subjects that are operator-specific, based on that particular operator's LOSA results. Evidence-based training should be used to keep your CRM courses current and relevant to your operation. Need to train a company trainer? We do that too! For additional information click here.

 

 

 

 

Safety Surveys

 

Surveys are an expeditious and cost-effective way to measure various aspects of your company's safety culture. We are very experienced in developing and deploying safety surveys to measure and monitor attitudes and behaviors of front line employees and management. Let us know what you would like to measure and we will develop a survey solution to fulfill your needs! For additional information click here.

 

 

 

 

 

 

 

 

LOSA-SMS Integration

 

LOSA is not a stand-alone safety program. Rather, LOSA is an important component of your Safety Management System, and as such should be properly integrated into your organization's SMS. We are experts in both LOSA and SMS and can assist your company in harmonizing these programs. For additional information please contact us.

 

 

LOSA Courses Offered

 

 

LOSA for Flight Operations (fixed wing)

LOSA for Flight Operations (helicopter)

LOSA for Cabin Operations

LOSA for Maintenance Operations

LOSA for Ramp Operations

 

 

 

 

 

 

LOSA Courses

 

Title

Line Operations Safety Audit for Flight Operations (fixed wing)

Who Should Attend

Key persons responsible for implementing and running the LOSA program including initial cadre of observers.

Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

Duration

24.0 hrs. (4 days)

Time

9:00am-4:00pm daily (includes a one hour break for lunch)

What to Bring

 Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

Included

bullet

Coursebook

bullet

Handouts

bullet

LOSA Observation Forms (editable, provided on a CD)

bullet

Certificate of Training

Topics

bullet

Definition/Introduction to a LOSA

bullet

Importance of a LOSA

bullet

Involvement in a LOSA

bullet

When to Conduct a LOSA

bullet

How to Implement a LOSA

bullet

Use of LOSA Data

bullet

The 10 Operating Characteristics of LOSA

bullet

Setting up Your LOSA Timeline

bullet

A Primer on Human Behavior in the Cockpit

bullet

Threat and Error Management (TEM) (with a focus on current CRM issues)

bullet

TEM Practice Scenarios

bullet

LOSA Forms

bullet

LOSA Database Development and Management

bullet

Data Cleaning/Verification

bullet

Data Analysis

bullet

Report Writing

bullet

Acting on Your Results

bullet

Concluding Thoughts

 

Title

Line Operations Safety Audit for Flight Operations (helicopter)

Who Should Attend

Key persons responsible for implementing and running the LOSA program including initial cadre of observers.

Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

Duration

24.0 hrs. (4 days)

Time

9:00am-4:00pm daily (includes a one hour break for lunch)

What to Bring

 Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

Included

bullet

Coursebook

bullet

Handouts

bullet

LOSA Observation Forms (editable, provided on a CD)

bullet

Certificate of Training

Topics

bullet

Definition/Introduction to a LOSA

bullet

Importance of a LOSA

bullet

Involvement in a LOSA

bullet

When to Conduct a LOSA

bullet

How to Implement a LOSA

bullet

Use of LOSA Data

bullet

The 10 Operating Characteristics of LOSA

bullet

Setting up Your LOSA Timeline

bullet

A Primer on Human Behavior in the Cockpit

bullet

Threat and Error Management (TEM) (with a focus on current CRM issues)

bullet

TEM Practice Scenarios

bullet

LOSA Forms

bullet

LOSA Database Development and Management

bullet

Data Cleaning/Verification

bullet

Data Analysis

bullet

Report Writing

bullet

Acting on Your Results

bullet

Concluding Thoughts

 

Title

Line Operations Safety Audit for Cabin Operations

Who Should Attend

Key persons responsible for implementing and running the LOSA program including initial cadre of observers.

Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

Duration

24.0 hrs. (4 days)

Time

9:00am-4:00pm daily (includes a one hour break for lunch)

What to Bring

 Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

Included

bullet

Coursebook

bullet

Handouts

bullet

LOSA Observation Forms (editable, provided on a CD)

bullet

Certificate of Training

Topics

bullet

Definition/Introduction to a LOSA

bullet

Importance of a LOSA

bullet

Involvement in a LOSA

bullet

When to Conduct a LOSA

bullet

How to Implement a LOSA

bullet

Use of LOSA Data

bullet

The 10 Operating Characteristics of LOSA

bullet

Setting up Your LOSA Timeline

bullet

A Primer on Human Behavior in the Cabin

bullet

Threat and Error Management (TEM) (with a focus on current Cabin issues)

bullet

TEM Practice Scenarios

bullet

LOSA Forms

bullet

LOSA Database Development and Management

bullet

Data Cleaning/Verification

bullet

Data Analysis

bullet

Report Writing

bullet

Acting on Your Results

bullet

Concluding Thoughts

 

Title

Line Operations Safety Audit for Maintenance Operations

Who Should Attend

Key persons responsible for implementing and running the LOSA program including initial cadre of observers.

Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

Duration

24.0 hrs. (4 days)

Time

9:00am-4:00pm daily (includes a one hour break for lunch)

What to Bring

 Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

Included

bullet

Coursebook

bullet

Handouts

bullet

LOSA Observation Forms (editable, provided on a CD)

bullet

Certificate of Training

Topics

bullet

Definition/Introduction to a LOSA

bullet

Importance of a LOSA

bullet

Involvement in a LOSA

bullet

When to Conduct a LOSA

bullet

How to Implement a LOSA

bullet

Use of LOSA Data

bullet

The 10 Operating Characteristics of LOSA

bullet

Setting up Your LOSA Timeline

bullet

A Primer on Human Behavior in Maintenance

bullet

Threat and Error Management (TEM) (with a focus on current Maintenance issues)

bullet

TEM Practice Scenarios

bullet

LOSA Forms

bullet

LOSA Database Development and Management

bullet

Data Cleaning/Verification

bullet

Data Analysis

bullet

Report Writing

bullet

Acting on Your Results

bullet

Concluding Thoughts

 

Title

Line Operations Safety Audit for Ramp Operations

Who Should Attend

Key persons responsible for implementing and running the LOSA program including initial cadre of observers.

Location

On request at your location. We conduct courses worldwide!

Fee

Click here for a quote

Duration

24.0 hrs. (4 days)

Time

9:00am-4:00pm daily (includes a one hour break for lunch)

What to Bring

 Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

Included

bullet

Coursebook

bullet

Handouts

bullet

LOSA Observation Forms (editable, provided on a CD)

bullet

Certificate of Training

Topics

bullet

Definition/Introduction to a LOSA

bullet

Importance of a LOSA

bullet

Involvement in a LOSA

bullet

When to Conduct a LOSA

bullet

How to Implement a LOSA

bullet

Use of LOSA Data

bullet

The 10 Operating Characteristics of LOSA

bullet

Setting up Your LOSA Timeline

bullet

A Primer on Human Behavior on the Ramp

bullet

Threat and Error Management (TEM) (with a focus on current Ramp issues)

bullet

TEM Practice Scenarios

bullet

LOSA Forms

bullet

LOSA Database Development and Management

bullet

Data Cleaning/Verification

bullet

Data Analysis

bullet

Report Writing

bullet

Acting on Your Results

bullet

Concluding Thoughts

web analytics

 

 [Line Operations Safety Audit]  [Human Factors]  [Safety Management Systems]

[Crew Resource Management]  [Threat and Error Management]  [Train-The-Trainer] 

 [Evidence-Based Training]  [Fatigue Countermeasures]  [Airport/Ramp Safety]

   [Helicopter Safety]  [Safety Surveys]  [Home]