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Line Operations Safety Audit  

For flight, maintenance, and ramp operations

 

 

A LOSA Program May Reduce Your Insurance Premiums!

 

All airlines that are, or are intending to be, listed in the IOSA Registry should have a LOSA program in place. The IATA Operational Safety Audit (IOSA) is the benchmark for global safety management in airlines!

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General Concepts of LOSA

LOSA Data Services

LOSA Courses Offered

 

     The Aviation Consulting Group provides LOSA training and consulting for aviation operators that would like to implement a Flight, Maintenance, or Ramp LOSA program within their company.

General Concepts of LOSA

 

     The LOSA process is based on data collected by expert and trained observers. These data provide a peek into the real-time operating environment and are complementary to other proactive/predictive safety data collection programs such as FOQA, ASAP, and MOQA. All of these programs will be tied into your Safety Management System.

 

     In addition to LOSA principles and techniques, our LOSA training course also includes an in-depth presentation on Threat and Error Management (TEM). Because TEM is the basis of LOSA, a solid understanding of TEM is a prerequisite for valid LOSA observations. 

 

Line Operations Safety Audit  Defined

 

A Line Operations Safety Audit (LOSA) is a formal process that requires expert and highly trained observers to observe operations in real-time and to collect safety-related data on environmental conditions, operational complexity, and human performance. Confidential data collection and non-jeopardy assurance are fundamental to the process (FAA).

 

Threat and Error Management Defined

 

Threat and Error Management (TEM) is an overarching safety concept regarding aviation operations and human performance. TEM is not a revolutionary concept, but one that has evolved gradually, as a consequence of the constant drive to improve the margins of safety in aviation operations through the practical integration of Human Factors knowledge (ICAO).

 

You may also be interested in our Human Factors and CRM courses

LOSA Data Services

 

     Conducting LOSA observations is just part of the overall LOSA process. The real work begins once all the data are collected. These data need to be cleaned/verified, analyzed, and written up in a professional report that will be read by management and other decision-makers in your organization. TACG now offers a variety of LOSA data solutions that can save you time, money, and frustration. These solutions include:     

 

 

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LOSA software

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Data management on our customized, confidential, secure servers 

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Comprehensive data analysis with statistical procedures

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LOSA report writing (we can write your full report and make it "ready to present to management")

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Collaborative data cleaning/integrity check 

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Inclusion in Line Operations Safety Audit Data Exchange (LOSADE). LOSADE is a benchmarking database that can be used to see how you are doing compared to other, similar operators

 

 

LOSA Courses Offered

These LOSA courses deliver a significant amount of breadth and depth for a truly robust understanding of the theoretical and practical components of the LOSA process

 

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LOSA for Flight Operations

LOSA for Maintenance Operations

LOSA for Ramp Operations

LOSA for Flight Operations

4 days

 

COURSE NAME: LOSA for Flight Operations

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Observation Forms (editable, provided on a CD)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

 A Primer on Human Behavior in the Cockpit

 Threat and Error Management (TEM) (with a focus on current CRM issues)

 TEM Practice Scenarios

 LOSA Forms

 Case Studies

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Statistical Testing and Analysis Related to LOSA Data

 Report Writing

 Concluding Thoughts

 

REGISTRATION INFORMATION: 

Courses are conducted on-request at:

- Customer locations worldwide

- TACG location in Myrtle Beach, SC, USA

- TACG location in Fort Lauderdale, FL, USA

Click here for a quote for an on-request course

-OR-

Click here to see if this course is being offered as an upcoming, scheduled course

 

LOSA for Maintenance Operations

4 days

 

COURSE NAME: LOSA for Maintenance Operations 

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Software (including observation forms)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

 A Primer on Human Behavior in the Maintenance Environment 

 Threat and Error Management (TEM) (with a focus on current human factors maintenance issues)

 TEM Practice Scenarios

 LOSA Forms

 Case Studies

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Statistical Testing and Analysis Related to LOSA Data

 Report Writing

 Concluding Thoughts

 

REGISTRATION INFORMATION: 

Courses are conducted on-request at:

- Customer locations worldwide

- TACG location in Myrtle Beach, SC, USA

- TACG location in Fort Lauderdale, FL, USA

Click here for a quote for an on-request course

-OR-

Click here to see if this course is being offered as an upcoming, scheduled course

 

LOSA for Ramp Operations

4 days

 

COURSE NAME: LOSA for Ramp Operations

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Software (including observation forms)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

 A Primer on Human Behavior in the Ramp Environment 

 Threat and Error Management (TEM) (with a focus on current human factors ramp issues)

 TEM Practice Scenarios

 LOSA Forms

 Case Studies

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Statistical Testing and Analysis Related to LOSA Data

 Report Writing

 Concluding Thoughts

 

REGISTRATION INFORMATION: 

Courses are conducted on-request at:

- Customer locations worldwide

- TACG location in Myrtle Beach, SC, USA

- TACG location in Fort Lauderdale, FL, USA

Click here for a quote for an on-request course

-OR-

Click here to see if this course is being offered as an upcoming, scheduled course

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