The Aviation Consulting Group

Above All...Safer Skies

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Copyright © 2012

The Aviation Consulting Group

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Line Operations Safety Audit Training and Consulting

 

LOSA for Flight Operations, Maintenance and Ramp

 

     The Aviation Consulting Group provides LOSA training and consulting for aviation operators that would like to implement a LOSA program within their company. In addition to LOSA principles and techniques, our LOSA training courses also presents an in-depth look at Threat and Error Management (TEM). Because TEM is the basis of LOSA, a solid understanding of TEM is a prerequisite for valid LOSA observations. 

 

General Concepts of LOSA

 

     The FAA defines a LOSA as "a formal process that requires expert and highly trained observers to observe operations in real-time and to collect safety-related data on environmental conditions, operational complexity, and human performance. Confidential data collection and non-jeopardy assurance are fundamental to the process." These data provide a peek into the real-time operating environment and are complementary to other proactive/predictive safety data collection programs such as FOQA, MOQA, FDM, MEDA, and ASAP. All of these programs will be tied into your eventual, or current, functional Safety Management System.

 

      

 

 

The Relationship between IATA, IOSA, and LOSA

All airlines that are, or are intending to be, listed in the IOSA Registry should have a LOSA program in place. The IATA Operational Safety Audit (IOSA) is the benchmark for global safety management in airlines. Click this extract from the IATA manual for additional information.

 

AeroSafety World Article on Maintenance and Ramp LOSA

 

 

Courses Offered

    

LOSA Expanded Implementation for Flight Operations

(4 Days)

 

     This LOSA Expanded Implementation course presents a significant amount of breadth and depth for a truly robust understanding of the theoretical and practical components of the LOSA process.

 

COURSE NAME: LOSA Expanded Implementation for Flight Operations

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

COURSE DURATION: 24.0 hrs. (4 days)

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

WHAT TO WEAR: Casual

SCHEDULE/FEE: Contact us for a quote and scheduling options

INCLUDED IN COURSE:

- Coursebook

- Handouts

- LOSA Observation Forms (editable, provided on a CD)

- Certificate of Training

COURSE TOPICS:

- Definition/Introduction to a LOSA

- Importance of a LOSA

- Involvement in a LOSA

- When to Conduct a LOSA

- How to Implement a LOSA

- Use of LOSA Data

- The 10 Operating Characteristics of LOSA

- A Primer on Human Behavior in the Cockpit

- Threat and Error Management (TEM) (with a focus on current CRM issues)

- TEM Practice Scenarios

- LOSA Forms

- Case Studies

- LOSA Database Development and Management

- Data Cleaning/Verification

- Data Analysis

- Statistical Testing and Analysis Related to LOSA Data

- Report Writing

- Concluding Thoughts

 

LOSALink®

 

LOSALink® is an optional program that offers air operators a customized LOSA database with data management as well as benchmarking with other operators. All data are held in the strictest confidence on a secure website and operators are provided with not only a comprehensive analysis of their own data but also an analysis of their data compared to, and benchmarked with, other operators participating in the LOSALink® program. When inquiring about the LOSA Expanded Implementation Course for Flight Operations please be sure to let us know if you would like additional information on the optional LOSALink® program. 

 

* TACG can conduct LOSA observation rides to augment your own observers.

 

* We can also train your observers during LOFT simulator training events with no impact on your training that is already being conducted!

 

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LOSA Expanded Implementation for Maintenance Operations

(4 Days)

 

     This LOSA Expanded Implementation course presents a significant amount of breadth and depth for a truly robust understanding of the theoretical and practical components of the LOSA process.

 

COURSE NAME: LOSA Expanded Implementation for Maintenance Operations 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

COURSE DURATION: 24.0 hrs. (4 days)

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

WHAT TO WEAR: Casual

SCHEDULE/FEE: Contact us for a quote and scheduling options

INCLUDED IN COURSE:

- Coursebook

- Handouts

- LOSA Software Package for Maintenance Operations 

- Certificate of Training

COURSE TOPICS:

- Definition/Introduction to a LOSA

- Importance of a LOSA

- Involvement in a LOSA

- When to Conduct a LOSA

- How to Implement a LOSA

- Use of LOSA Data

- The 10 Operating Characteristics of LOSA

- A Primer on Human Behavior in Maintenance Activities 

- Threat and Error Management (TEM) (with a focus on current maintenance issues)

- TEM Practice Scenarios

- LOSA Forms

- Case Studies

- LOSA Software Familiarization and Practice

- Data Cleaning/Verification

- Data Analysis

- Statistical Testing and Analysis Related to LOSA Data

- Report Writing

- Concluding Thoughts

 

* TACG can conduct LOSA observations to augment your own observers.

 

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LOSA Expanded Implementation for Ramp Operations

(4 Days)

 

     This LOSA Expanded Implementation course presents a significant amount of breadth and depth for a truly robust understanding of the theoretical and practical components of the LOSA process.

 

COURSE NAME: LOSA Expanded Implementation for Ramp Operations 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

COURSE DURATION: 24.0 hrs. (4 days)

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

WHAT TO WEAR: Casual

SCHEDULE/FEE: Contact us for a quote and scheduling options

INCLUDED IN COURSE:

- Coursebook

- Handouts

- LOSA Software Package for Ramp Operations 

- Certificate of Training

COURSE TOPICS:

- Definition/Introduction to a LOSA

- Importance of a LOSA

- Involvement in a LOSA

- When to Conduct a LOSA

- How to Implement a LOSA

- Use of LOSA Data

- The 10 Operating Characteristics of LOSA

- A Primer on Human Behavior in Ramp Activities 

- Threat and Error Management (TEM) (with a focus on current ramp issues)

- TEM Practice Scenarios

- LOSA Forms

- Case Studies

- LOSA Software Familiarization and Practice

- Data Cleaning/Verification

- Data Analysis

- Statistical Testing and Analysis Related to LOSA Data

- Report Writing

- Concluding Thoughts

 

* TACG can conduct LOSA observations to augment your own observers.