The Aviation Consulting Group

 

A Worldwide Leader in Human Factors and Line Operations Safety Audit (LOSA) Training

 

Free LOSA Overview Seminar For Your Management Team At Your Location...Click Here To Learn More...

 

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The Aviation Consulting Group.

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Line Operations Safety Audit Training

 

All airlines that are, or are intending to be, listed in the IOSA Registry should have a LOSA program in place!

A LOSA Program May Reduce Your Insurance Premiums!

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LOSA For Flight Operations (fixed-wing)

LOSA For Flight Operations (helicopter)

LOSA For Cabin Operations

 

LOSA For Maintenance Operations

LOSA For Ramp Operations

 

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General Concepts of LOSA  

Evidence-Based CRM Course Development

LOSA Implementation Package  

Safety Survey Development

Free LOSA Overview Seminar

SMS LOSA Integration

Threat and Error Management Training

LOSA Courses Offered

 

General Concepts of LOSA

 

     A Line Operations Safety Audit (LOSA) is a formal process that requires expert and highly trained observers to observe operations in real-time and to collect safety-related data on environmental conditions, operational complexity, and human performance.

 

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LOSA focuses on normal (natural) operations

 

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LOSA is confidential and non-punitive

 

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LOSA is predictive (when you are being predictive you are being very proactive!)

 

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LOSA incorporates the principles of Threat and Error Management (TEM). TEM enables organizations to manage threats and errors so that those threats and errors do not turn into accidents and incidents in the future

 

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LOSA is complementary to other reactive/proactive/predictive safety data collection programs such as Flight Operations Quality Assurance (FOQA; also known as Flight Data Monitoring [FDM]), Maintenance Operations Quality Assurance (MOQA), Maintenance Error Decision Aid (MEDA), Ramp Error Decision Aid (REDA), and Aviation Safety Action Program (ASAP)

 

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LOSA is viewed very favorably by insurance companies and most offer reductions in insurance premiums for organizations that have a LOSA program in place

 

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LOSA is highly recommended by IATA for airlines that intend to be listed in the IOSA Registry. The IATA Operational Safety Audit (IOSA) is the benchmark for global safety management in airlines

 

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LOSA is an important element of your Safety Management System

 

You may also be interested in our Human Factors and CRM courses

LOSA Implementation Package

 

     Our robust LOSA courses are designed to enable operators to implement a LOSA completely on their own. However, many operators choose our full LOSA Implementation Package. Our LOSA package includes:

 

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Continuous access to the TACG LOSA team

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Preliminary assistance

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LOSA training

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LOSA software

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Observer calibration check/tweak

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Data cleaning and integrity check assistance

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Data analysis and report writing

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Presentation of findings and delivery of final report to the Steering Committee

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Line Operations Safety Audit Data Exchange (LOSADE)

 

For additional information on our LOSA Implementation Package please click here

 LOSA-Related Capabilities and Services

 

 

Free LOSA Overview Seminar

 

Need more information on LOSA before making your decision? No problem! We offer a free LOSA Overview Seminar, on request, at your location, so that your management team can see, in a face-to-face setting, exactly how the LOSA process works. And rest assured that all of your LOSA questions will be answered in real-time by our seminar facilitator! Click here for more information on our seminars.

 

 

 

Threat and Error Management

 

Need to develop, or update, your organization's defenses against human error? We offer Threat and Error Management (TEM) training and program development. TEM works In conjunction with other programs such as Crew Resource Management (CRM) and Safety Management Systems (SMS) to help immunize your company from potential accidents and incidents. For additional information, please contact us.

 

 

 

 

 

 

Evidence-Based Training

 

We can provide evidence-based CRM course development and/or training based on your LOSA results. Too many airlines rehash the same old case studies year after year. Evidence-based CRM training, however, is much more beneficial in that it utilizes training subjects that are operator-specific, based on that particular operator's LOSA results. Evidence-based training should be used to keep your CRM courses current and relevant to your operation. Need to train a company trainer? We do that too! For additional information, please contact us.

 

 

 

 

Safety Surveys

 

Surveys are an expeditious and cost-effective way to measure various aspects of your company's safety culture. We are very experienced in developing and deploying safety surveys to measure and monitor attitudes and behaviors of front line employees and management. Let us know what you would like to measure and we will develop a survey solution to fulfill your needs! For additional information, please contact us.

 

 

 

 

 

 

 

 

LOSA-SMS Integration

 

LOSA is not a stand-alone safety program. Rather, LOSA is an important component of your Safety Management System, and as such should be properly integrated into your organization's SMS. We are experts in both LOSA and SMS and can assist your company in harmonizing these programs. For additional information, please contact us.

 

 

LOSA Courses Offered

 

 

LOSA for Flight Operations (fixed wing)

LOSA for Flight Operations (helicopter)

LOSA for Cabin Operations

LOSA for Maintenance Operations

LOSA for Ramp Operations

 

 

 

 

 

 

LOSA Courses

 

LOSA for Flight Operations (fixed wing)

4 days

 

COURSE NAME: LOSA for Flight Operations (fixed wing)

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE LOCATION:

On request at your location. We conduct courses worldwide!

 

COURSE FEE: Click here for a quote

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Observation Forms (editable, provided on a CD)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

Setting up Your LOSA Timeline

 A Primer on Human Behavior in the Cockpit

 Threat and Error Management (TEM) (with a focus on current CRM issues)

 TEM Practice Scenarios

 LOSA Forms

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Report Writing

 Acting on Your Results

 Concluding Thoughts

 

LOSA for Flight Operations (helicopter)

4 days

 

COURSE NAME: LOSA for Flight Operations (helicopter) 

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE LOCATION:

On request at your location. We conduct courses worldwide!

 

COURSE FEE: Click here for a quote

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Observation Forms (editable, provided on a CD)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

Setting up Your LOSA Timeline

 A Primer on Human Behavior in the Cockpit

 Threat and Error Management (TEM) (with a focus on current CRM issues)

 TEM Practice Scenarios

 LOSA Forms

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Report Writing

 Acting on Your Results

 Concluding Thoughts

 

LOSA for Cabin Operations

4 days

 

COURSE NAME: LOSA for Cabin Operations

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE LOCATION:

On request at your location. We conduct courses worldwide!

 

COURSE FEE: Click here for a quote

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Observation Forms (editable, provided on a CD)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

Setting up Your LOSA Timeline

 A Primer on Human Behavior in the Cabin

 Threat and Error Management (TEM) (with a focus on current Cabin issues)

 TEM Practice Scenarios

 LOSA Forms

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Report Writing

 Acting on Your Results

 Concluding Thoughts

 

LOSA for Maintenance Operations

4 days

 

COURSE NAME: LOSA for Maintenance Operations

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE LOCATION:

On request at your location. We conduct courses worldwide!

 

COURSE FEE: Click here for a quote

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Observation Forms (editable, provided on a CD)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

Setting up Your LOSA Timeline

 A Primer on Human Behavior in Maintenance

 Threat and Error Management (TEM) (with a focus on current Maintenance issues)

 TEM Practice Scenarios

 LOSA Forms

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Report Writing

 Acting on Your Results

 Concluding Thoughts

 

LOSA for Ramp Operations

4 days

 

COURSE NAME: LOSA for Ramp Operations

 

WHO SHOULD ATTEND? Key persons responsible for implementing and running the LOSA program including initial cadre of observers 

 

COURSE LOCATION:

On request at your location. We conduct courses worldwide!

 

COURSE FEE: Click here for a quote

 

COURSE DURATION: 24.0 hrs. (4 days)

 

TIME: 9:00am-4:00pm daily (includes a one hour break for lunch)

 

WHAT TO BRING: Laptop computer with Adobe Acrobat, Word, Excel and PowerPoint

 

WHAT TO WEAR: Business casual

 

INCLUDED IN COURSE:

 Coursebook

 Handouts

 LOSA Observation Forms (editable, provided on a CD)

 Certificate of Training

 

COURSE TOPICS:

 Definition/Introduction to a LOSA

 Importance of a LOSA

 Involvement in a LOSA

 When to Conduct a LOSA

 How to Implement a LOSA

 Use of LOSA Data

 The 10 Operating Characteristics of LOSA

Setting up Your LOSA Timeline

 A Primer on Human Behavior on the Ramp

 Threat and Error Management (TEM) (with a focus on current Ramp issues)

 TEM Practice Scenarios

 LOSA Forms

 LOSA Database Development and Management

 Data Cleaning/Verification

 Data Analysis

 Report Writing

 Acting on Your Results

 Concluding Thoughts

 

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 [Line Operations Safety Audit]  [Human Factors]  [Safety Management Systems]

[Crew Resource Management]  [Train-The-Trainer]  [Aviation Training Development]

  [Fatigue Countermeasures]  [Airport/Ramp Safety]

   [Helicopter Safety]  [Expert Witness]  [Home]