TACG Specializes In Improving Airline Safety- Worldwide
The Aviation Consulting Group (TACG) has been helping airlines improve their safety performance since 2000. TACG's mission statement is, "Above All...Safer Skies." It's our simple way of communicating our commitment and dedication to aviation safety.
TACG President and Chief Consultant Dr. Bob Baron has been involved in aviation since 1988, with extensive experience as a pilot, educator, and aviation safety advocate. Unlike some other "safety consultants," Dr. Baron has the proven and time-tested qualifications and experience to assist airlines on a global basis. This includes a Ph.D degree in Industrial and Organizational Psychology (the things safety culture and SMS are built on), as well as degrees in Aeronautical Science (Specializations in Human Factors and Aviation/Aerospace Safety Systems) and Professional Aeronautics (Minor in Aviation/Aerospace Safety). In other words, Dr. Baron has a formal education in organizational behavior and aviation safety, which is extremely important when attempting to facilitate organizational change in order to improve safety at your airline. Combine that with years of practical experience as a jet captain and check airman, and you truly have an aviation safety consultant/advocate that "gets it."
Since safety starts at the top, TACG will work with your airline using a top-down approach. Without true management buy-in and commitment, safety will not be effective at lower levels, and programs that depend on a healthy safety culture, such as SMS and Human Factors, will be bound to fail. Accidents are typically not caused by a single errant individual, but rather a chain of events that may have been hiding in the organizational system for months or even years (also known as latent conditions). The individual that causes the accident may simply be the "trigger puller" of a chain of systemic failures. Dr. Baron discusses this in more detail in his article, The Organizational Accident. Or not.
In order to have a profitable airline, you need to have a safe airline. Aviation is a high-risk industry. Safety Risk Management (SRM) is key in proactively addressing hazards and risks before they become incidents or accidents. All airlines should strive to become a high-reliability organization (HRO).
What Is A High-Reliability Organization?
A high-reliability organization (HRO) is an organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity.
There are Five Characteristics of a High-Reliability Organization:
- Preoccupation with failure
- Reluctance to simplify interpretations
- Sensitivity to operations
- Commitment to resilience
- Deference to expertise