Crisis Management



Crisis Management

Are you really prepared?

In a perfect world, an aviation organization would not have to worry about crisis management. Unfortunately, the world is not perfect, and, inevitably, things go wrong. Some events may have minor consequences, such as passenger inconvenience, while other events may involve a fatal accident, which will have a much more greater impact on the organization and its reputation. Either way, your aviation organization must be prepared for foreseeable, and unforeseeable, events that may occur at any time.



An Emergency Response Plan (ERP) is a required element of your Safety Management System. Your organization must have a Crisis Management Plan in place. Yet, many organizations do not properly plan for incident and accident responses and are caught off guard when they do occur. The result can be chaotic. However, with a proper Crisis Management Plan in place, your organization will be well-prepared to deal with the intricacies of the events that will quickly unfold.



Services We Provide

TACG has the experience and know-how to assist your organization with all aspects of Crisis Management and Emergency Response Planning. From simple evaluations of your current plan, to full-scale Crisis Management Implementation, and everything in between.

We work with airlines, helicopter operators, charter/business aviation operators, airports, maintenance facilities, flight schools, manufacturers, and more.

Our services include, but are not limited to:

  • Implement your Crisis Management Plan (CMP) or Emergency Response Plan (ERP)
  • Review your CMP or ERP
  • Review your CMP/ERP manuals and documentation
  • Provide onsite assistance during an actual emergency or crisis
  • Conduct scenario-based drills and exercises
  • Develop an effective communication chain (roles and responsibilities)
  • Conduct training for employees based on their roles and responsibilities (emphasis on communication in a crisis)
  • How to handle the media
  • How to use social media in the event of a crisis
  • Incident management, documentation, and the creation of "Lessons Learned" from actual and simulated events
  • Integrate your CMP/ERP into your Safety Management System



    To request more information please contact us