Interviewing and Investigation Course
Our Interviewing and Investigation Course is ideal for those people seeking to develop, or enhance, their interviewing/investigative skills. With a focus on aviation safety events, the student will gain insights on how to effectively conduct both reactive and proactive interviews as well as how to conduct internal investigations to identify root causes and employ mitigation strategies to improve safety. Topics include Just Culture, Interview Theories, Memory, Communication Processes, Root Cause Analysis, and much more. We also take a very hands-on, practical approach, by incorporating simulation exercises (students get to practice what they learn, with immediate feedback).