When an aviation crisis occurs, the first hours matter. The Aviation Consulting Group helps airlines, business aviation and charter operators, airports, MROs, FBOs, ground service providers, flight schools, and regulators prepare for high-pressure events before they happen—and respond with clarity, coordination, and confidence when they do.
TACG brings aviation safety, human factors, Safety Management Systems (SMS), operational risk, and crisis management expertise together in a practical consulting approach designed for real-world aviation operations.
Build a Crisis-Ready Aviation Organization
Aviation crises can involve aircraft accidents or incidents, operational disruptions, security events, severe weather, public health issues, cyber and technology failures, regulatory scrutiny, media attention, and family or passenger assistance needs. TACG helps organizations turn crisis plans into practiced, actionable systems that support safe decisions under pressure.
Our Crisis Management Consulting Services
Emergency Response Plan (ERP) Development and Review: Create, update, or strengthen aviation emergency response plans, crisis manuals, escalation procedures, and command-and-control structures.
Crisis Management Team Training: Prepare executive leaders, operational managers, safety personnel, communications teams, and frontline responders to understand roles, responsibilities, and decision pathways.
Tabletop Exercises and Drills: Design and facilitate realistic aviation crisis scenarios that test coordination, communications, documentation, and operational continuity.
Family Assistance and Humanitarian Response Planning: Help organizations develop compassionate, structured approaches for supporting passengers, families, employees, and affected communities.
Crisis Communications Support: Strengthen internal and external messaging, media response protocols, stakeholder communications, and spokesperson readiness.
Business Continuity and Operational Recovery: Identify critical operational dependencies and develop recovery strategies that help maintain safety, compliance, and service continuity.
Post-Event Review and Lessons Learned: Conduct objective after-action reviews to identify gaps, improve procedures, and support organizational learning.
Why Choose TACG?
Aviation-focused expertise: TACG works across the aviation ecosystem, including airlines, business aviation and charter operators, helicopter operators, airports, MROs, ground service providers, FBOs, flight schools, and civil aviation authorities.
Integrated safety perspective: Our work aligns crisis preparedness with SMS, human factors, safety culture, operational risk management, and regulatory expectations.
Practical, usable deliverables: We develop plans, checklists, training, and exercises that are clear enough to use during high-stress, time-sensitive events.
Global experience: TACG provides aviation safety training and consulting to organizations around the world, with experience supporting diverse operational environments.
Confidential, professional support: We work with leadership teams discreetly and constructively to identify vulnerabilities before they become crisis-level failures.
Our Consulting Approach
Assess: Review existing plans, procedures, organizational structure, communications channels, and crisis readiness.
Design: Build or refine crisis management frameworks that fit the organization’s size, operation, regulatory environment, and risk profile.
Train: Prepare leaders and response teams through targeted instruction, role clarification, and practical tools.
Exercise: Test plans through realistic tabletop exercises, drills, and scenario-based workshops.
Improve: Capture lessons learned and help implement corrective actions that strengthen future performance.
Who We Support
TACG crisis management consulting services are designed for airlines, business aviation departments, charter operators, helicopter operators, airports, maintenance organizations, ground service providers, FBOs, flight training organizations, aviation startups, and civil aviation authorities seeking stronger preparedness, response, and recovery capabilities.
Be Ready Before The Crisis
A crisis is not the time to discover that roles are unclear, contact lists are outdated, or response procedures have never been practiced. TACG helps aviation organizations prepare in advance so teams can respond decisively, communicate effectively, support affected people, and begin recovery with confidence.