Interested in Becoming a Certified Aviation Safety Manager?

Click here for details about our upcoming Safety Manager course

 

 

SMS Training, Consulting, and Implementation for Aviation Service Providers

 

A Safety Management System is defined by the FAA as, The formal, business-like approach to managing safety risk. It includes systematic procedures, practices, and policies for the management of safety (including safety policy, safety risk management, safety assurance, and safety promotion)


 

  • TACG is a worldwide leading provider of SMS training, SMS consulting, and SMS implementation.
  • TACG has extensive experience in SMS. Unlike many other companies, we did not just jump on the bandwagon. We've been doing SMS since 2006!
  • TACG's SMS solutions have been developed in accordance with ICAO Annex 19 Standards and Recommended Practices (SARPs).
  • TACG's SMS solutions meet FAA Part 5 requirements.
  • TACG's SMS solutions are scalable! From one-aircraft operations all the way up to, and including, major airlines!
  • TACG knows how SMS works from both the State Regulator (we assist CAAs with State Safety Program [SSP] implementation) as well as the Operator sides!

 


Who We Work With

 

  • Airlines
  • Business Aviation / Part 135 Charter Operators
  • Helicopter Operators
  • Airports
  • Ground Service Providers (GSPs)
  • Air Navigation Service Providers (ANSPs)
  • Fixed Base Operators (FBOs)
  • Flight Schools
  • Maintenance, Repair, and Overhaul Facilities (MROs) Part 145
  • Manufacturers
  • Unmanned Aerial Vehicle (UAV) / Drone Operators
  • Aerospace / Sub-Orbital / Space Operations
  • Accident Investigation Agencies
  • Civil Aviation Authorities

 

SMS Solutions

 

  • Safety training specifically targeted to employees' roles in the organization
  • SMS and safety culture consulting for all size aviation organizations as well as State Regulators
  • SMS audits and safety culture assessments
  • SMS program implementation
  • SMS software
  • Make a LOSA program part of your SMS!

 

 

 

SMS Packages

 

 
SMS Jumpstart Package
Check out our popular "SMS Jumpstart Package!" This package provides you with the tools necessary to get your company's SMS off the ground. Upon completion of the "jumpstart," the company will be better able to understand the processes involved to successfully implement an SMS.

 


 

SMS Flat-Fee Implementation Package

If you would like in-depth assistance with the implementation of your SMS, TACG is here for you for a full year! With our flat-fee SMS Implementation Package, you can rest assured that your organization will have an in-depth understanding of SMS, rather than a "fill in the box" approach.

    

 

Safety Audits

 

 

SMS Gap Analysis

TACG can conduct SMS Gap Analyses for all types of aviation organizations. A Gap Analysis (basically an SMS audit) is used in the initial stages of SMS implementation, as well as during the lifetime of the SMS, to measure the difference between where the organization IS, and where it needs to BE, in order to continuously ensure that all of the SMS elements are functioning as intended. All aviation operators strive to achieve Phase 4 SMS compliance, which is the highest level of SMS implementation.

 

 

General Safety Audit

TACG can conduct General Safety Audits (GSAs) for all types of aviation organizations. GSAs provide a broad and comprehensive review of your organization's safety processes, procedures, regulatory compliance, SMS effectiveness, and more.

 

 

Safety Culture Assessment

We use our proprietary Safety Culture Assessment Tool (SCAT) as our online survey instrument, a very powerful tool that quantifies (and qualifies) employee attitudes towards safety culture. The SCAT measures an organization's culture on three scales; Corporate CultureSafety Culture, and Corporate Communication, and only requires 10-15 minutes to complete.

 

 

SMS Software

 

SMS Software Solutions (offered through our partner SMS Pro)

SMS Pro is the world’s leading aviation SMS software. SMS Pro has clients on every habitable continent, covering all aviation service industries.

SMS Pro is world leading because it is reliable. Its workflows are reliable. Its usability is reliable. You can rely on its tools and features to maintain a compliant, performant SMS no matter the size of your SMS or country of operations.

 

SMS Training Courses


SMS Basic Implementation
This course begins with the principles of safety management and then delves into the SMS implementation process. As part of the course, attendees will conduct their own Gap Analysis under the guidance of the course instructor.

This course is developed in accordance with ICAO's Document 9859 (Safety Management Manual) and easily meets and exceeds the recommended training requirements set forth by ICAO as well as CAAs and Regulators worldwide.


SMS Expanded Implementation
This is a comprehensive course that covers Safety Management and SMS implementation in detail. It builds on our SMS Basic Implementation course by providing the attendee with additional skills and knowledge necessary to conduct safety management activities as well as the required knowledge and tools to implement, and sustain, a functional, Phase 4 SMS within their organization. As part of the course, attendees will conduct their own Gap Analysis under the guidance of the course instructor.

This course is developed in accordance with ICAO's Document 9859 (Safety Management Manual) and easily meets and exceeds the recommended training requirements set forth by ICAO as well as CAAs and Regulators worldwide.


SMS Train-The-Trainer
This SMS Instructor (Train-The-Trainer) course is appropriate for company personnel who would like to learn how to develop and teach SMS courses. This is a 4-day intensive course that, upon successful completion, will certify the candidate as a company SMS trainer, and be approvable as such by your CAA.


Process Safety Culture Workshop
There is a high potential for catastrophic failures in the complex, sociotechnical, and highly dynamic processes of high-risk industries. Yet, catastrophes are avoided on a daily basis due to processes and procedures working correctly. And even when errors do occur, the likelihood of a catastrophic failure due to cascading errors is extremely remote. However, when cascading errors do occur, with little or no mitigation, the probability of a catastrophic event becomes more likely. Catastrophes are typically the end stage of a series of failures that may have been latent in the system for a long period of time, perhaps years. In many cases, accident precursors can be traced all the way back to poor management decisions at the highest levels of the organization.

A strong safety culture is an absolute necessity for high-risk industries. This includes the incorporation of a Just Culture. Without a good culture, organizations will struggle to obtain resilience to adverse events, possibly leading to a catastrophic accident; an accident that could have easily been prevented. This workshop provides the attendee with the necessary knowledge to build and/or reinforce a strong safety culture within their organization.

Safety Performance Indicators (SPIs)
As part of your Safety Management System (SMS), Safety Performance Indicators (SPIs) are key to safety performance monitoring and measurement. SPIs are data-driven tools that enable your aviation organization to have a continuous picture of safety processes and trends. SPIs are tools used to achieve an Acceptable Level of Safety (ALoS). This course provides the attendee with the knowledge and tools to effectively develop, implement, and use SPIs as part of your organization's safety assurance processes and as part of your overall SMS. Remember...If you can't measure it, you can't manage it! 

SMS Overview
SMS has, or will, become mandatory for virtually all aviation operators over the next few years. Our SMS Overview course is the perfect starting point to separate fact from fiction as you begin thinking about SMS implementation at your own organization. This course is jam-packed with information that you can use immediately to help you make informed decisions as you begin the SMS implementation process.

SMS For High-Level Management
This course addresses SMS from a high-level management perspective. An emphasis is put on safety culture and safety policies using a number of case studies and interactive discussions. Additionally, an overview of the Four Pillars of Safety are discussed. The Four Pillars of Safety are Safety Policy, Safety Risk Management, Safety Assurance, and Safety Promotion. 

Safety Investigations
Safety investigations are a critical component of your SMS. This course provides the attendee with the techniques and methods to conduct effective safety investigations within their company. The Aviation Consulting Group's Safety Investigations course creates an in-depth understanding of how to conduct safety investigations from the initial response to the event all the way through forming recommendations and writing the report.

Safety Auditing
This course provides attendees with the necessary knowledge and skills to plan and conduct an aviation safety audit. The course covers regulatory compliance as well as performance-based auditing techniques. The focus is on the company's safety management system (SMS).

Introduction To The Line Operations Safety Audit (LOSA) (online course)
This Introduction to the Line Operations Safety Audit (LOSA) course is an ideal starting point for those organizations in the investigative stages of LOSA implementation. This course aims to answer all of the questions you may have related to the numerous benefits and the overall process of a LOSA program. 

SMS For Small Aviation Organizations (online course)
A Safety Management System is not a "one size fits all" program. It is scalable to any size aviation organization. This short course is targeted toward the smaller aviation organizations that may have limited resources to implement and sustain a functional SMS.

Performance-Based Auditing
The International Civil Aviation Organization (ICAO) requires a mix of both prescriptive and performance approaches to auditing. However, this course focuses specifically on PBA for assessing an Operator’s  Safety Management System (SMS)  from the Regulator’s oversight perspective. One of the primary components of PBA is Risk-Based Oversight (RBO). Since RBO relates to the identification and management of risks, a good amount of time is spent on the planning and implementation of RBO, from both the Operator’s as well as CAA's perspective.

Effective Communication
Effective communication is essential for a high-reliability organization. Most accidents and incidents are a result of ineffective communication at the boardroom level, the operational level, or a combination of both. In this course, the attendee will gain an understanding, and practical application of, effective communication which can be immediately applied to the workplace. 

Safety Risk Management (online course)
Safety Risk Management (SRM) is one of the most important elements of an organization's Safety Management System. Yet, many safety managers find SRM challenging, or difficult, to effectively implement and/or sustain. This course provides the attendee with the concepts and processes needed to have an effective SRM program within their organization.  

 

Free Video Tutorials

 

SMS is a Process...Not a Book! (free video tutorial)

 

The Four Pillars of Safety Management (free video tutorial)

 

Approaches to Safety (free video tutorial)

 

 

 

 

 

 

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