Safety Culture
"Safety culture can be defined as the enduring value and priority placed on worker and public safety by everyone in every group at every level of an organization. It refers to the extent to which individuals and groups will commit to personal responsibility for safety; act to preserve, enhance, and communicate safety concerns; strive to actively learn, adapt, and modify (both individual and organizational) behavior based on lessons learned from mistakes; and be rewarded in a manner consistent with these values" (Zhang, Wiegmann, von Thaden, Gunjan, & Mitchell).
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Just Culture
"A Just Culture promotes an atmosphere of trust in which people are encouraged (even rewarded) for providing essential safety-related information, but where a distinction is made between acceptable and unacceptable behavior. A Just Culture is a way of safety thinking that promotes a questioning attitude, is resistant to complacency, is committed to excellence, and fosters both personal accountability and corporate self-regulation in safety matters" (Reason).
A Just Culture promotes safety by acknowledging "to err is human." Errors will always occur. However, some errors should not be addressed by retribution, when in fact the system itself might be flawed. However, a clear line must be drawn which differentiates between what is common everyday human error versus flagrant or willful violations that could, and should, be dealt with in a punitive manner.
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