Course Title Effective Communication
Description
Effective communication is essential for a high-reliability organization. Most accidents and incidents are a result of ineffective communication at the boardroom level, the operational level, or a combination of both. In this course, the attendee will gain an understanding, and practical application, of effective communication which can be immediately applied to the workplace.   
Who Should Attend All company employees will benefit from this course.
Location Options

Your Facility (on request) (click here to request a quote)

Duration 16.0 hrs. (2 days)
Time 8:00am-5:00pm daily (includes a one hour break for lunch)
Included
  • Course Slides
  • Handouts
  • Certificate of Training
Topics
  • Introduction to Effective Communication
  • Verbal Communication
  • Non-Verbal Communication
  • Listening
  • Barriers to Communication
  • Assertiveness
  • Conflict Resolution
  • Communication Within Groups and Teams
  • Shift and Task Handovers
  • Safety Communication Process Flow
  • Various Case Studies/Exercises