CRM Courses
TACG has been delivering CRM courses to aviation operators on a global basis since 2000! TACG instructors are highly qualified and experienced professionals who are well versed in delivering successful CRM training events around the world, and who are sensitive to cultural differences among aviation Operators, both geographically and organizationally.
TACG offers the following CRM courses:
- Crew Resource Management Instructor (Train-The-Trainer)
- Crew Resource Management Initial
- Crew Resource Management Recurrent
- Crew Resource Management Evaluator
- Threat and Error Management (TEM)
Course descriptions are provided below.
TACG also offers custom CRM course development and CRM assessment services.
Crew Resource Management Instructor CRMI (Train-The-Trainer)
(5 days)
Courses available for fixed wing and helicopter operators.
This course meets and exceeds the requirements of Regulators worldwide (including FAA, Transport Canada, and EASA). We guarantee it!
Note: We have other courses available specifically for other positions such as ground personnel and aircraft maintenance engineers.
This CRM Instructor (Train-The-Trainer) course is appropriate for company personnel who would like to learn how to develop and teach CRM courses. This is a 5-day intensive course that, upon successful completion, will certify the candidate as a company CRM trainer, and be approvable as such by your CAA.
There are no prerequisites for this course; however, the ideal candidate should:
- Have adequate knowledge of CRM
- Have adequate knowledge of Human Performance and Limitations
- Have completed CRM training
- Have experience as an instructor/facilitator in some capacity
- Have a pleasant demeanor and be respected by company colleagues
Core topics (CRM training portion):
- Introduction to CRM
- Culture
- Human Factors
- Threat and Error Management
- Communications
- Situational Awareness
- Pressure and Stress
- Fatigue
- Workload Management
- Decision Making
- Leadership and Team Building
- Automation and Technology Management
- Relevant Case Studies
Core topics (Train-The-Trainer portion):
- Course/Student Introductions
- Student Presentations (Round One)
- Foundations of Learning
- Student Presentations (Round Two)
- Course Development
- Instructional Techniques
- Presentation Methods
- PowerPoint
- Recurrent Training Methods
- Assessing Learning Outcomes
- Example Presentation Styles
- Student Presentations (Round Three)
- Questions and Answers
Click here for additional course details
Crew Resource Management Initial
(2 days)
Courses available for fixed wing and helicopter operators.
This course meets and exceeds the requirements of Regulators worldwide (including FAA, Transport Canada, and EASA). We guarantee it!
Note: We have other courses available specifically for other positions such as ground personnel and aircraft maintenance engineers.
This CRM Initial course is appropriate for flight crewmembers who have not had any previous CRM training, or have not had a CRM course for an extended period of time. We encourage an integrated class (i.e., pilots, flight attendants, dispatchers, flight-followers, non-flying management, and other positions, as/if applicable). There are no prerequisites for this course.
Core topics:
- Introduction to CRM
- Culture
- Human Factors
- Threat and Error Management
- Communications
- Situational Awareness
- Pressure and Stress
- Fatigue
- Workload Management
- Decision Making
- Leadership and Team Building
- Automation and Technology Management
- Relevant Case Studies
Click here for additional course details
Crew Resource Management Recurrent
(1 day)
Courses available for fixed wing and helicopter operators.
This course meets and exceeds the requirements of Regulators worldwide (including FAA, Transport Canada, and EASA). We guarantee it!
Note: We have another course available specifically for aircraft maintenance engineers.
This CRM Recurrent course is appropriate for flight crewmembers who have had Initial (or previous Recurrent) CRM training. We encourage an integrated class (i.e., pilots, flight attendants, dispatchers, flight-followers, non-flying management, and other positions, as/if applicable). There are no prerequisites for this course.
Core topics:
- Threat and Error Management
- Case Study
- Automation and Technology Management
- CRM Hotspots (case studies)
- Other Practical and Relevant Topics at Instructor's Discretion
Click here for additional course details
Crew Resource Management Evaluator
(2 days)
This course meets and exceeds the requirements of Regulators worldwide (including FAA, Transport Canada, and EASA). We guarantee it!
This CRM Evaluator course is appropriate for company personnel who are, or will be, responsible for evaluating/assessing CRM within their flight operation. Depending on your type of operation, you may have a requirement for CRM assessments, both in the simulator and in line operations. By attending this course, the candidate will obtain the necessary skills for conducting non-technical (NOTECHS) CRM grading and assessments in simulator and line operations.
There are no prerequisites for this course; however, the ideal candidate should:
- Have adequate knowledge of CRM
- Have adequate knowledge of Human Performance and Limitations
- Have completed CRM training
- Have completed Human Factors training
Core topics:
- Introduction to NOTECHS (Non-Technical Skills)
- Instruction vs. Evaluation
- Assessment Biases
- Behavioral Markers
- Conducting an Assessment
- How to Facilitate a NOTECH Debriefing (feedback and self-critique)
- Evaluator Calibration (standardization)
- Practice Scenarios (videos and scripted)
- Practice Scenarios (conducted in simulator during a LOFT or other line training event)
Click here for additional course details
Threat and Error Management (TEM)
(2 days)
This course meets and exceeds the requirements of Regulators worldwide (including FAA, Transport Canada, and EASA). We guarantee it!
This Threat and Error Management (TEM) course is appropriate for company personnel who are responsible for implementing and/or teaching TEM within their flight operation. This TEM course will give the program developer and/or instructors an in-depth knowledge of what TEM is, how it's applied, and how it benefits your flight operation by proactively addressing the precursors to accidents and incidents by the effective management of threats and errors.
There are no prerequisites for this course; however, the ideal candidate should:
- Have adequate knowledge of CRM
- Have completed CRM training
Core topics:
- Introduction to Threat and Error Management
- The TEM model
- Threats
- Errors
- Undesired Aircraft States
- Countermeasures
- TEM and CRM/EBT
- TEM and SMS
- TEM and LOSA
- Teaching TEM
- Assessing TEM Effectiveness
- Various Case Studies and Practice
Click here for additional course details