| Objectives |
- Create a foundational knowledge of the concepts, philosophies, and goals of CRM
- Enable participants to effectively manage all available resources
- Understand human performance factors (human factors)
- Apply Threat and Error Management (TEM) principles to the practical environment
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| Who Should Attend |
This course is appropriate for flight crewmembers who have not had any previous CRM training, or have not had a CRM course for an extended period of time. We encourage an integrated class (i.e., pilots, flight attendants, dispatchers, flight-followers, non-flying management, and other positions, as/if applicable).
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Location Options
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| Duration |
16.0 hrs. (2 days) |
| Time |
8:00am-5:00pm daily (includes a one hour break for lunch) |
| What to Bring |
N/A |
| Included |
- Coursebook
- Handouts
- Certificate of Training
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| Topics |
- Introduction to CRM
- Culture
- Human Factors
- Threat and Error Management
- Communications
- Situational Awareness
- Pressure and Stress
- Fatigue
- Workload Management
- Decision Making
- Leadership and Team Building
- Automation and Technology Management
- Relevant Case Studies
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