Title Crew Resource Management Train-The-Trainer
Objectives
  • Create a foundational knowledge of the concepts, philosophies, and goals of CRM
  • Enable participants to effectively manage all available resources
  • Understand human performance factors (human factors)
  • Apply Threat and Error Management (TEM) principles to the practical environment
  • Develop the skills necessary to facilitate highly effective in-house CRM courses
  • Conduct data analyses (measures) as they apply to training and other company processes
Who Should Attend

This course is appropriate for company personnel who would like to learn how to develop and teach CRM courses. This is a 5-day intensive course that, upon successful completion, will certify the candidate as a company CRM trainer, and be approvable as such by your CAA.

There are no prerequisites for this course; however, the ideal candidate should:

  • Have adequate knowledge of CRM
  • Have adequate knowledge of Human Performance and Limitations
  • Have completed CRM training
  • Have experience as an instructor/facilitator in some capacity
  • Have a pleasant demeanor and be respected by company colleagues
Location Options
  • Customer Facility (on request) (click here for a quote)
  • TACG Location in Myrtle Beach, SC, USA (Next class: July 15, 2020). Note: This class has very limited seating and sells out quickly!
Duration 40.0 hrs. (5 days)
Time 8:00am-5:00pm daily (includes a one hour break for lunch)
What to Bring Laptop computer with Adobe Acrobat, Word, PowerPoint, and Excel
Included
Topics
  • Introduction to CRM
  • Culture
  • Human Factors
  • Threat and Error Management
  • Communications
  • Situational Awareness
  • Pressure and Stress
  • Fatigue
  • Workload Management
  • Decision Making
  • Leadership and Team Building
  • Automation and Technology Management
  • Relevant Case Studies
  • Student Presentations (Round One)
  • Foundations of Learning
  • Student Presentations (Round Two)
  • Course Development
  • Instructional Techniques
  • Presentation Methods
  • PowerPoint
  • Recurrent Training Methods
  • Assessing Learning Outcomes
  • Example Presentation Styles
  • Student Presentations (Round Three)
  • Questions and Answers